Get Involved: Fly DEN

DEN Ambassadors assist passengers traveling through the airport in a variety of ways, including directing passengers to connecting flights, helping reunite long-lost friends, capturing group photos, and answering general questions about getting around the airport.

The hospitality that travelers find at Denver International Airport has a lot to do with interactions with our Ambassador Volunteers. From the moment travelers step off a plane or walk into Jeppesen Terminal, there’s a friendly and efficient team looking out for them.

Volunteers provide their time, and their family pets, in this program. All 140+ animals are registered with the Alliance of Therapy Dogs or Pet Partners and are trained, certified and insured as a therapy animal. All CATS volunteer teams work a minimum of 10 hours per quarter. While the dates of visits are flexible, CATS and their handlers average three visits per month. 

Be Positive: Surprise, delight and comfort passengers through positive interactions with therapy animals. 

Be a Spokesperson: Promote DEN and the CATS program. 

Inform and Assist: Inform and assist passengers with airport-related questions and wayfinding. 

Hand out Trading Cards: We’ll provide you with fun trading cards you can hand out to passengers featuring your pet!